Tufted Upholstered Ottoman, 32x32, Linen Fabric , "Karen" Ottoman

Tufted Upholstered Ottoman, 32x32, Linen Fabric , "Karen" Ottoman

$395.00



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This beautiful custom upholstered ottoman is just what your living room needs!

Built from a hardwood frame, high density foam, wood sofa legs, and fabric of your choice. This carefully tufted ottoman is perfect for resting your feet, additional seating, or a spot to rest a tray of drinks.

This listing is for one ottoman. This photo was provided by a dear client, and shows what two of these ottomans would look like in a well-furnished room.

Fabric:

This listing includes linen blend fabric in a variety of rich colors. Swatches are available and highly encouraged.

Legs:
The legs in the example photo feature a hand painted and distressed finish. We can swap out the bun feet for ball and claw legs, queen anne legs, or find the perfect salvaged legs to fit your style.

Trim:
We hand apply each nail individually. Options include french natural, oil-rubbed bronze, brass, and nickel.

Tufting:
We take great pride in our tufting at Gray Whale Home. Each tuft is sewn into place and then each button is pulled through by hand. Tufting is included in the price of this ottoman.

Dimensions:
This ottoman is 32x32x18, we can adjust the height of the ottoman to accommodate your needs.

Payment options:
Payment plan is available. Please message me for details.

Completion time:
Current lead time is listed under our Etsy banner.


Shipping:
We are able to ship most ottomans and benches through UPS. The listed shipping ($75) is for the 32x32x18 ottoman. For shipping for larger options we are happy to provide a shipping quote. For a shipping quote we do ask for your full address to ensure accuracy. All packages are insured.

Greyhound express may be an option in your area. If you would like to calculate Greyhound express shipping please visit this site: www.busfreighter.com

We ship from Oklahoma City.


Thank you for shopping Gray Whale Design!

We would love it if you would take a moment to browse our other ottomans, benches, and headboards:
graywhaledesign.etsy.com

Payments

Payment is due at the time of order, and GrayWhaleHome reserves the right to cancel a transaction is payment does not clear within five (5) days of order placement.

Orders will not be shipped until payment clears, and it is the responsibility of the customer to ensure they have adequate funds through the payment method of their choosing.

GrayWhaleHome does charge sales tax to purchases made in Oklahoma, per state law.

Shipping from United States

GrayWhaleHome always uses the most affordable, and reliable, shipping companies possible for any orders which are why we ship using FedEx, UPS, and Greyhound Express. You may refer to the individual listings for more specific shipping information, or contact us directly prior to purchase.

We ship domestically within the United States of America from the zip code 73142, and at this time international shipping is not available but may become available in the future.

All shipments are fully insured and thoroughly inspected and documented prior to shipping. Upon arrival, it is the responsibility to thoroughly inspect the shipment and if any damages are noted we must be notified within twenty-four (24) hours of receipt.

GrayWhaleHome is released from liability for delays in shipping once a package has left our care. We are unable to control shipping factors such as weather, staffing errors, or delays and by purchasing a product from GrayWhaleHome, the customer recognizes that all shipping profiles are estimates and not guarantees of time.

Should an error occur in shipping; it is the responsibility of the customer to contact the appropriate shipping company and file a formal complaint and case as per their policies. GrayWhaleHome is available for questions should this unlikely event occur.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

GrayWhaleHome reserves the right to evaluate all refund/exchange requests on a case by case basis. Please note, by purchasing an item from GrayWhaleHome, the customer is entering into an agreement that they have read, acknowledge and agree to all terms and conditions set forth within our policies, including but not limited to this Refund and Exchange policy.

For the ease of the customer, we have set some guidelines of examples of circumstances that qualify for a refund or exchange consideration and those that do not.

Examples of circumstances that do not qualify for refunds/exchanges include (but are not limited to):
- Incorrect shipping address (placed by the customer)
- Wrong product ordered by customer
- Shipping delays
- Custom orders (of any kind)
- Made to order items (of any kind)

Examples of orders that qualify for consideration of a refund or exchange request:
- Ready to ship items with a request submitted within fourteen (14) days of receipt.

If a refund or exchange request is approved for a ready to ship item, the buyer is responsible for a 15% restocking fee and the return shipping costs. If a customer refuses to the terms and conditions of the restocking fee and/or the return shipping costs they will not be granted any compensation.

Should a customer purchase a custom order, they may receive a refund if they cancel it within twenty-four (24) hours of placement or less. After that time period has passed refunds are no longer available as the deposit is for coverage of material costs.

It is the responsibility of the customer to ensure their order is correct at the time of placement, and should they have any questions it is further their responsibility to contact us via Etsy conversation with those questions prior to purchase.
Customer service is important to GrayWhaleDesigns, and so should you be dissatisfied with your product for any reason, I do encourage you to message me directly.

Additional

GrayWhaleDesign adheres to the following production hours:
Monday – Thursday from 7:30 AM – 4:30 PM
Saturday from 7:30 AM – 3:30 PM

Please note we are located in Oklahoma, USA, and so our business hours are CST, USA. We observe all national American holidays, and as such will not produce product or conduct any business during those times, as I reserve the right to spend this time with my family. It is the responsibility of the customer to be aware of holiday observances as they may impact production and shipping times.

We adore custom orders, and would love to work from pictures or inspiration boards you might have. Please feel free to message us with your questions, concerns and ideas. The preferred method of communication for all Etsy transactions is via Etsy message.

Most our items are available locally for wholesale and consignment. Please message Gray Whale Home to see how we can tailor our pieces to fit your boutique atmosphere, small business brand, and/or interior design clientele.